Conversation24 is a leading player in the field of conversational services and lead conversion via (social) media channels such as WhatsApp and web chat. With our software platform and international team of chat operators, we enable companies to communicate with consumers in a direct and more qualitative way. The success of our approach is evident from the growth we are currently experiencing.

To further shape this growth, we are looking for a Partnership Manager who wants to grow with us.

In this role, you play a pivotal role in generating new business by cultivating and growing our
network of partners and collaborations. Your ability to recognise and articulate the value of
strategic partnerships is a crucial asset. You possess the insight to bring in new partners
while expertly nurturing our existing network.

Your responsibilities

• Develop strategic partnerships with leading agencies and technology partners
• Act as a bridge between partners, ensuring a smooth transition of leads to the sales team and maintaining ownership throughout the entire process lifecycle.
• Serve as a sparring partner for partners, fostering collaborative discussions and offering valuable expertise to enhance their initiatives.
• Represent Conversation24 at industry events across Europe, positioning the company as a pioneer in the conversational commerce space.
• Collaborate strategically with partners to design impactful Go-To-Market opportunities, strengthening and expanding Conversation24's market presence.
• Systematically report progress, learnings, successful strategies, areas for improvement, and recommendations to ensure informed decision-making and continuous optimization.

What you bring

• 3+ years of experience in a commercial role in e-commerce, B2B SaaS, and partnership management.
• A completed higher professional education
• Experience with performance marketing, customer journeys, customer experience and/or conversational commerce
• Proven commercial and communicative mindset
• You possess fluency in Dutch & English and, ideally, proficiency in additional languages both in written and verbal communication.
• Affinity with the technical and compliance aspects of communication software solutions (CPaaS specific is considered a plus)
• You aspire to make a strategic impact and thrive on building connections to explore opportunities with others.

What we offer

• Of course a competitive salary
• Enthusiastic colleagues, where there is plenty of room for your own ideas and where your contribution is truly appreciated
• An ambitious company with enormous growth plans for the future
• A challenging position in an innovative and fast changing market

Location: Rotterdam, hybrid is also and option

Want to apply for this vacancy? Send your CV and motivation to [email protected].

* Acquisition in response to this vacancy is not appreciated.

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