Here at Conversation24 we encourage and support personal growth. That is why we believe in a work environment that is full of the freedom and potential to shape your future through your own skills and knowledge. Everything we do is driven by innovation and our talented team who “make it happen”, and this is the ethos we live by.
We aim to create a working environment that people enjoy coming to, because we believe if we are having fun we are also working harder.
Our amazing team is at the heart of everything we do. Through creativity and dedication we work together to solve and overcome the hardest of challenges, because a problem shared, is a problem halved.
We place great importance in creating a working environment where people from every background can thrive.
In a dynamic work environment full of opportunities we believe you will have all the tools you need to: keep learning, keep growing and keep succeeding!
As LiveChat Service, we have experienced significant growth in recent years and have grown from a supplier of chat crew only to a conversational service provider under the name Conversation24. With our CPaaS (Conversational Platform as a Service) solution, we occupy a prominent position when it comes to online customer contact, delivering chat software, chat crew and marketing insights.
In order to tell our story in a good way, we are looking for a Digital Marketing Lead (Marketing Manager) who knows how to tackle things.
In this role you are partly responsible for creating a clear global corporate identity and you know how to implement it in all communications, from websites to flyers and digital advertising. To this end, you are the driving force behind a small team of (content) marketers and designers, supplemented by external agencies and freelancers. You know what needs to be done to run effective campaigns, both online and offline. You also support our partners in implementing an effective marketing policy.
We ask:
A completed HBO education in Marketing, Communication or e-commerce
Extensive experience with online marketing, Social / Display, SEO / SEA, Google Ads
You are a builder and a real team player
You have a talent for creative solutions and you do not shy away from a challenge
You are a real doer who does not wait, but just gets to work
You have experience in guiding a creative team
You are proactive, enterprising and show leadership
You are result-oriented, problem-solving and independent with a great sense of responsibility
What can you expect from us?
A competitive salary that suits the position.
Plenty of space to express your opinion and ideas.
An ambitious company with tremendous growth in recent years and many more plans for the future.
A challenging position in an innovative market.
A workplace in the heart of Rotterdam.
* Acquisition in response to this vacancy is not appreciated.
At Conversation24 we have a clear vision of the market and the world around us. We carefully build our story to propagate that vision and to profile ourselves. We do this, among other things, by writing blogs, columns, whitepapers and social media posts, but also through illustrations and animation films.
To fulfill these last two tasks, we are looking for an enthusiastic Animator / Illustrator with a feeling for online communication.
In this position you ensure that all visual communication around Conversation24 (formerly LiveChat Service) is completely correct. You translate our services and products into creative animations and images that provide clear support for the other marketing content. You have a commercial approach and can make your point short and sweet. You have a major influence on our profiling as a company and you are the visual engine in expanding our international activities.
We ask:
At least a relevant MBO training, for example in the direction of interactive media
Excellent command of the English language, spoken and written
Relevant work experience, for example as a designer or animator
Being able to work independently and on a project basis
An eye for detail and a proactive attitude
Experience with After Effects, Adobe Premiere, Photoshop and Illustrator
Good command of the English language
We offer:
A dynamic work environment full of opportunities
Room for own input and ideas
A salary that fits the position
Travel allowance based on public transport.
A workplace in the heart of Rotterdam
* Acquisition in response to this vacancy is not appreciated.
LiveChat Service is an innovative and fast growing company that offers an excellent live chat service in different languages. We answer questions from customers of e-commerce companies in real-time chat. By means of our excellent customer service and professional advice in the chat, we increase the conversion and the sales of renowned web stores.
Do you like to chat? We do too!
We offer
Full or part-time job in a dynamic work environment in the heart of Rotterdam
An enthusiastic team of international colleagues
Regular coaching and professional development
Flexible schedules
Your profile:
You are service-oriented and accurate
You have an excellent command of the Dutch and English language
You can type quickly and without errors
You are interested in online sales and customer service
Type of employment: Full-time, Part-time, Fixed term
