Staffing for your chat
With Managed Conversations you completely or partly outsource your chat to Conversation24. Our trained chat operators answer your incoming chats and are experienced in providing sales, advice, upsell and lead generation.
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Our team of professional chat operators will answer your incoming chats within 30 seconds. Being present and responding quickly to inquiries is the fastest way to create a positive experience.
In addition to customer service, our chat operators are also trained in proactive chatting and delivering concrete leads. We make sure your conversion rates get a boost.
Conversation24 provides highly trained chat operators for your business on all connected channels. We pay attention to quality through professional implementation, initial personal demo, a personalized chat window, fixed contacts and periodic evaluations.
Our chat team is available in 5 languages, weekdays from 07:00 to 23:00 and weekends from 09:00 to 23:00 (times may vary per language).
7 days a week
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Optional: 24/7 coverage
Answer within 30 seconds
Monthly contract cancellation
In English, Dutch, Spanish, German and French
Included: Webchat, WhatsApp, E-mail, Facebook Messenger
Completely outsource the staffing of your chat to Conversation24 with Managed Conversations. Our chat operators ensure that your incoming conversations are always answered within 30 seconds.
Can you help me? I have a question.
With Hybrid Conversations, our chat operators operate in addition to your own staff. For example when they are unavailable, or if the number of chats is too high for optimal processing.
Can you help me? I have a question.
Withing 30 second no response
After office hours
Check out the package options and contact us for all the possibilities, information and advice
You always purchase one software license of €49,- per website.
For each employee that will get access to the software at the same time, you need to have a separate license. There is a one-time setup fee.
