Staffing for your chat

Managed Conversations

With Managed Conversations you completely or partly outsource your chat to Conversation24. Our trained chat operators answer your incoming chats and are experienced in providing sales, advice, upsell and lead generation.

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LiveChat Service

Find out what our chat operators can do for you

customer service

Customer service

Our team of professional chat operators will answer your incoming chats within 30 seconds. Being present and responding quickly to inquiries is the fastest way to create a positive experience.

managed chat online sales

Lead generation

In addition to customer service, our chat operators are also trained in proactive chatting and delivering concrete leads. We make sure your conversion rates get a boost.

What are the benefits?

Conversation24 provides highly trained chat operators for your business on all connected channels. We pay attention to quality through professional implementation, initial personal demo, a personalized chat window, fixed contacts and periodic evaluations.

Our chat team is available in 5 languages, weekdays from 07:00 to 23:00 and weekends from 09:00 to 23:00 (times may vary per language).

icon7 days a week

iconOptional: 24/7 coverage

iconAnswer within 30 seconds

iconMonthly contract cancellation

iconIn English, Dutch, Spanish, German and French

iconIncluded: Webchat, WhatsApp, E-mail, Facebook Messenger

Managed Conversations

Completely outsource the staffing of your chat to Conversation24 with Managed Conversations. Our chat operators ensure that your incoming conversations are always answered within 30 seconds.

Managed Chat

people

Can you help me? I have a question.

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Conversation24 Agent

Hybrid Conversations

With Hybrid Conversations, our chat operators operate in addition to your own staff. For example when they are unavailable, or if the number of chats is too high for optimal processing.

Hybrid Chat

people

Can you help me? I have a question.

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Your customer service

Withing 30 second no response

After office hours

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Conversation24 Agent

Outsource your chat to our trained chat operators starting from €495 per month

Check out the package options and contact us for all the possibilities, information and advice

180 Chats

€495,-

Per month

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360 Chats

€990,-

Per month

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540 Chats

€1485,-

Per month

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You always purchase one software license of €49,- per website.

For each employee that will get access to the software at the same time, you need to have a separate license. There is a one-time setup fee.

Prefer only our software? Start your 14 day free trial!