Use chat as a conversion booster, cost optimizer, customer intelligence generator, and satisfaction improver. It is truly that simple when you hire us to do it for you.
With Conversation24 you can be available up to 24 hours a day, 7 days a week
in English, Spanish, French, German, and/or Dutch on your website, via e-mail, on WhatsApp or any other conversational channel.
Good customer relationships start by having a conversation. Being there and responding quickly to customer inquiries is the fastest way to achieve higher customer satisfaction.
Our pro-active support platform can take care of inbound requests easily at any scale with personalized help.
From a couple of conversations per day, all the way up to your highest moonshot ambitions. Our platform is tailored to perform under pressure. We’ve got this!
Fully Managed
We are available as your customer service department 24/7
Start with a pilot, monthly contract, guaranteed results
Hybrid
After office hours and in the weekend
If you can’t respond in 30 seconds, we step in – automagically
Start with a pilot, monthly contract, guaranteed results
We offer fully trained chat operators for your organisation on all our channels. Starting from €495 per month. Our chat crew will respond in 5 languages from 07:00 in the morning till 23:00 in the evening. 24/7 can be added too.
180 chats
€495
Per month
360 chats
€990
Per month
540 chats
€1485
Per month
Source: State of messaging, 2019
Our clients experience an increase of up to 23% in conversion when WebChat was activated on their website. Not responding accordingly with the customers’ expectations can detract brand loyalty incredibly fast. Our team responds within 30 seconds.
