Use Live Chat for boosting your conversion, as a cost optimiser, and for improving your customer satisfaction. We will make it as easy as possible for you!
With Conversation24, you can be available up to 24 hours a day, 7 days a week on your website, Email, Facebook Messenger and WhatsApp. Our chat operators are available in English, Dutch, German, French, and/or Spanish. Interested? Contact one of our colleagues for more information.
Showing interest and having a meaningful conversation with your customers is the fastest way to achieve higher customer satisfaction.
Our chat operators can easily handle incoming requests during, and outside business hours with personalised and technological assistance.
With Live Chat, we can make sure that your website visits from customers, actually turn into conversions.
Source: Bold360, 2020
In addition, research shows that 86% of consumers prefer real human contact when shopping online. The possibilities for optimising customer flows with Live Chat are therefore endless. Costs can be saved, and at the same time customer satisfaction is improved.
Managed Chat
Hybrid Chat
After office hours and in weekends
If you can’t respond in 30 seconds, we step in for you
We offer highly skilled chat operators for your organisation on all our channels. Starting from €495,- per month, our chat team is available on weekdays from 07:00 to 23:00 and on the weekends from 09:00 to 23:00. Available in 5 languages, times may vary per language.
And you’ll never miss a conversation!
Chat doesn’t stop after office hours
Regular office hours
(Missed opportunities)
Conversation24 operational hours
(Available at any moment)
