After the launch of our very latest and unique product linking conversations and payments in WhatsApp, we got the attention of a few of the world’s biggest brands. The Conversation24 team is very happy with all these positive reactions, because we ourselves are also very enthusiastic about this revolutionary feature.
Sound of the Future
WhatsApp Business recently made it possible for retailers to show their product catalog in a conversation. However, if the customer wanted to make a purchase, there was no way to pay yet. But from now on, it’s possible to complete the entire customer journey in WhatsApp.
More Conversion and Satisfied Customers
From chatting with a chat operator, to placing the product in your shopping cart, to finally completing the payment. This way of conversational commerce benefits both ease of use and conversion. It thus offers e-commerce, retail and the hospitality industry an easy and safe way to sell products via the world’s largest communication channel!
Reach More Customers With a Higher Open Rate
Show potential customers the catalog of your new collection via WhatsApp. The open rate of WhatsApp is 99%, compared to 22% for email. So if you want to grab your customers’ attention, WhatsApp is the way to go! In addition, you can put your shop on WhatsApp in no time by connecting to a large number of integrations such as Shopify, BigCommerce and Magento.
It’s so simple that there are only a few steps needed to start selling. First, you need to create your C24 account. Once that’s done, you can import products to your Facebook catalog. The migration from Facebook to WhatsApp is seamless, which means you can start selling on WhatsApp right away!