Conversational Commerce

Quality conversations lead to higher conversion

In a world which keeps developing in a more digital world than before it is important you keep in contact with the customers. While people keep expecting to be treated as they get talked to face-to-face. It is a valuable moment in the buying proces when a client reaches out to you and receives the right information. It can also give you insights of what the client wants and what information they are missing in the proces.

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Sell directly within the conversation

Get higher results in up- and cross selling of recommended products, such as necessary accessories or handy add-ons. Or follow-up on abandoned shopping carts. Be an expert or an assistant in the buying proces and the customer will comeback for another high quality service experience. Leads like contactinformation or scheduled appointments can be tagged and will be shown in the conversion report.

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How much time can you save by optimising your product return payment flow?

Conversational payments and refunds

Increase customer lifetime value trough quality service and smart features.

Combining commerce with conversational can result in not only in more conversions but also in a higher CLV. Read in our case study hoe we attached WhatsApp Business to service contracts for heating installations. Feel free to contact us and share your ideas or problems so we can build on your conversational future.

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Commerce

WhatsApp introduces a new shopping cart feature.

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