Live chat has become the number one option for customer support. Customers are receiving a quick and convenient service and Customer Care teams can increase efficiency and productivity all through the use of chat. Conversation24 will connect your business to customers on all the relevant channels. Helping to develop long-lasting relationships.
No queues, no waiting around! With the use of canned responses and quick replies your customers are getting that instant interaction they are searching for. Additionally, personalised and tailored reponses can ensure you are adding to those great customer experiences.
No problem is too great when you have a constant system of support. Seamlessly hand over chats to fellow team members to help deal with customers with more challenging questions.
Don’t wait for them to come to you! Conversation24 can increase you proactivity so interactions with your website visitors can provide your business with the holy grail of customer information. Converting more leads into sales and ensuring customer experiences are at an all time high.
With Conversation24 you can be available up to 24 hours a day, 7 days a week
in English, Spanish, French, German, and / or Dutch on your website, via e-mail, on WhatsApp or any other conversational channel. That extra support to de-stress and relieve your customer care.
